Medicare uses information from member satisfaction surveys, plans, and health care providers to give overall performance star ratings to plans. A plan can get a rating between 1 and 5 stars.
Star Ratings are based on factors that include:
Feedback from members about the plan’s service and care
The number of members who left or stayed with the plan
The number of complaints Medicare got about the plan
Data from doctors and hospitals that work with the plan
More stars mean a better plan – for example, members may get better care & faster customer service.
5-star plans are identified with a special icon.
If you’d like more information about 5 -star plans, feel free to reach out to me.